Salon Policies


The ultimate goal for The Vanity Salon is to provide you with a wonderful experience. If at any time your experience is not exceptional, please notify us within one week so we can fix this for you. Need a fresh point of view or just not connecting with your service provider? No worries, please try another member of our staff. We will be more than happy to help match you to the perfect fit.


We accept Visa, MasterCard, Discover, American Express and personal checks.


If you are not satisfied with a product, please return within one week of purchase for store credit or an exchange. We cannot give cash refunds for returned merchandise, gift cards, or services.


We request notification 24 hours before your appointment to cancel or reschedule. We understand that circumstances may arise; however, your service provider has specifically reserved time for you. Please be aware that if you have more than two no-call or no-shows you may be asked to provide a credit card to reserve your next appointment. Charges will only appear at the time of your missed appointment. Charges are non-refundable.


The Vanity Salon gift cards are a wonderful way to treat a family member or a friend. You may purchase them online or in the salon for any dollar amount and are redeemable toward your favorite service or products. Gift cards cannot be returned for cash, non-transferable and non-refundable. Service prices and product prices are subject to change. The Vanity is not responsible for any lost or stolen gift cards. Normal cancellation policies apply; unauthorized resale, modification or trade of gift card is prohibited. The Vanity Salon does not have shipping restrictions for gift cards purchased online. The Vanity Salon gift cards do have an expiration date of 1 year from purchase date.